Shop regulations

Online Store Regulations as of 06.07.2025.
License number issued by Legal Geek Creator: 2c3c0c82-bedc-4511-af7a-f6210d9fa3a1.

MiCoreShop Online Store Regulations

specifying, among other things, the rules for concluding contracts through the Store, containing the most important information about the Seller, the Store, and Consumer rights



TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Purchases in the Store
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right of withdrawal from the contract
§ 8 Exceptions to the right of withdrawal from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Appendix No. 1: Model withdrawal form

§ 1 DEFINITIONS

Working Days – days from Monday to Friday, excluding public holidays in Poland.
Consumer – a Buyer who is a natural person, purchasing in the Store or undertaking actions aimed at making a purchase, without direct connection to their business or professional activity.
Account – a digital service regulated by separate regulations, within the meaning of the Consumer Rights Act, through which the Buyer can use additional functions in the Store free of charge.
Buyer – any entity purchasing in the Store or undertaking actions aimed at making a purchase.
Privileged Buyer – a Consumer or a Privileged Entrepreneur.
Privileged Entrepreneur – a Buyer who is a natural person, concluding or intending to conclude an agreement with the Seller based on the Regulations directly related to their business activity, but not having a professional character for them.
Regulations – these regulations.
Store – the MiCoreShop online store run by the Seller at https://micoreshop.pl.
Seller – Unregistered Business MiCoreShop Bogumiła Rożek; ul. Bałdyka 9, 44-240, Żory, Poland.
Consumer Rights Act – Polish Act of May 30, 2014, on consumer rights.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: ul. Bałdyka 9, 44-240, Żory, Poland
  2. E-mail address: 6micore6@gmail.com
  3. Phone: +48 737 987 325
  4. The cost of a phone call or data transmission made by the Buyer results from the basic tariff of the telecommunications operator or internet service provider whose services the Buyer uses. The Seller points out that the cost of an international call or international data transmission may be higher than the cost of a domestic call or transmission – depending on the tariff adopted by the telecommunications operator or internet service provider whose services the Buyer uses.

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, the following are required:
    • a device with Internet access
    • a web browser supporting JavaScript and cookies.
  2. To place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.

§ 4 PURCHASES IN THE STORE

  1. Product prices visible in the Store are total prices for the product.
  2. The Seller points out that the total price of the order consists of: the price for the product and, if applicable, the costs of goods delivery, as indicated in the Store.
  3. The product chosen for purchase should be added to the Store's cart.
  4. Then, the Buyer selects the method of goods delivery and the payment method for the order from the options available in the Store, and also provides the data necessary to fulfill the placed order.
  5. The order is placed at the moment its content is confirmed and the Regulations are accepted by the Buyer.
  6. Placing an order is equivalent to concluding a contract between the Buyer and the Seller.
  7. The Buyer can register in the Store, i.e., create an Account, or make purchases without registration by providing their data with each possible order.

§ 5 PAYMENTS

  1. The following payment methods are available in the Store:
    1. by payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    2. via payment platform:
      • PayPal
      • Shopify Payments
  2. If the Buyer chooses advance payment, the order must be paid for within 5 Working Days from the date of placing the order.
  3. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw their acceptance.

§ 6 ORDER FULFILLMENT

  1. The order fulfillment time is indicated in the Store.
  2. If the Buyer has chosen advance payment for the order, the Seller will proceed with the order fulfillment after it has been paid for.
  3. If, within one order, the Buyer has purchased products with different fulfillment times, the order will be fulfilled within the time appropriate for the product with the longest fulfillment time.
  4. The following delivery methods are available in the Store:
    1. via courier company to the address indicated by the Buyer;
    2. to a parcel locker;
    3. to a pickup point;
    4. to InPost parcel lockers.

§ 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT

  1. A Privileged Buyer has the right to withdraw from a contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The withdrawal period expires after 14 days from the day:
    1. on which the Privileged Buyer acquired possession of the goods or on which a third party other than the carrier and indicated by the Privileged Buyer acquired possession of the goods;
    2. on which the Privileged Buyer acquired possession of the last item, lot or part or on which a third party, other than the carrier and indicated by the Privileged Buyer, acquired possession of the last item, lot or part, in the case of a contract obliging to transfer ownership of many goods that are delivered separately, in lots or in parts.
  3. For the Privileged Buyer to exercise the right of withdrawal, they must inform the Seller, using the data provided in § 2 of the Regulations, of their decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post or e-mail).
  4. The Privileged Buyer may use the model withdrawal form attached at the end of the Regulations, but this is not obligatory.
  5. To meet the withdrawal deadline, it is sufficient for the Privileged Buyer to send information concerning the exercise of their right of withdrawal before the expiry of the withdrawal period.

    EFFECTS OF WITHDRAWAL FROM THE CONTRACT
  6. In the event of withdrawal from the concluded contract, the Seller shall reimburse the Privileged Buyer for all payments received from them, including the costs of delivering the goods (with the exception of additional costs resulting from the Privileged Buyer's choice of a delivery method other than the least expensive ordinary delivery method offered by the Seller), without undue delay, and in any event no later than 14 days from the day on which the Seller was informed of the Privileged Buyer's decision to exercise the right of withdrawal.
  7. The Seller will make the reimbursement using the same means of payment as the Privileged Buyer used for the initial transaction, unless the Privileged Buyer has expressly agreed otherwise; in any event, the Privileged Buyer will not incur any fees as a result of such reimbursement.
  8. If the Seller has not offered to collect the goods themselves from the Privileged Buyer, the Seller may withhold reimbursement until the Seller has received the goods back or the Privileged Buyer has supplied evidence of having sent back the goods, whichever is the earliest.
  9. The Seller requests that the goods be returned to the address: ul. Bałdyka 9, 44-240, Żory, Poland, without undue delay, and in any event no later than 14 days from the day on which the Privileged Buyer informed the Seller of the withdrawal from the sales contract. The deadline is met if the Privileged Buyer sends back the goods before the expiry of the 14-day period.
  10. The Privileged Buyer bears the direct costs of returning the goods.
  11. The Privileged Buyer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
  12. If, due to their nature, the goods cannot be returned by ordinary mail, the Privileged Buyer will also have to bear the direct costs of returning the goods. The estimated amount of these costs will be communicated to the Privileged Buyer by the Seller in the product description in the Store or during the order placement.
  13. In the event of a need to refund funds for a transaction made by a Privileged Buyer using a payment card, the Seller will issue the refund to the bank account assigned to that payment card.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL FROM THE CONTRACT

  1. The right to withdraw from a distance contract, referred to in § 7 of the Regulations, does not apply to a contract:
    1. where the subject of the service is a non-prefabricated item, manufactured according to the specifications of the Privileged Buyer or serving to satisfy their individualized needs;
    2. where the subject of the service is an item that deteriorates quickly or has a short shelf-life;
    3. where the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
    4. where the subject of the service is items that, after delivery, due to their nature, become inextricably linked with other items;
    5. where the subject of the service is sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
    6. for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts;
    7. where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period.

§ 9 COMPLAINTS

I GENERAL PROVISIONS

  1. The Seller is liable to the Privileged Buyer for the conformity of the performance with the contract, as provided by generally applicable legal provisions, including in particular the provisions of the Consumer Rights Act.
  2. The Seller requests that complaints (including those concerning the operation of the Store) be submitted to the postal or electronic address indicated in § 2 of the Regulations.
  3. If a product is covered by a warranty, information about it and its terms are available in the Store.
  4. The Seller will respond to the complaint within 14 days of its receipt.

II PRIVILEGED BUYERS

  1. Goods
    1. In the event of non-conformity of the goods with the contract, the Privileged Buyer has the right to exercise the rights specified in Chapter 5a of the Consumer Rights Act.
    2. The Seller is liable for the lack of conformity of the goods with the contract, existing at the time of their delivery and revealed within two years from that time, unless the shelf-life of the goods, specified by the Seller, its legal predecessors or persons acting on their behalf, is longer.
    3. Based on the provisions of the Consumer Rights Act, in the event of non-conformity with the contract, the Privileged Buyer may demand:
      1. exchange of the goods,
      2. repair of the goods.
    4. Additionally, the Privileged Buyer may submit a statement about:
      1. price reduction,
      2. withdrawal from the contract
      in a situation where:
      • The Seller refused to bring the goods into conformity with the contract in accordance with Article 43d paragraph 2 of the Consumer Rights Act;
      • The Seller failed to bring the goods into conformity with the contract in accordance with Article 43d paragraphs 4-6 of the Consumer Rights Act;
      • the lack of conformity of the goods with the contract still exists, despite the Seller's attempts to bring the goods into conformity with the contract;
      • the lack of conformity of the goods with the contract is significant enough to justify a price reduction or withdrawal from the contract without prior recourse to the remedies specified in Article 43d of the Consumer Rights Act;
      • it is clear from the Seller's statement or circumstances that the Seller will not bring the goods into conformity with the contract within a reasonable time or without undue inconvenience to the Privileged Buyer.
    5. In the case of goods subject to repair or replacement, the Privileged Buyer should make these goods available to the Seller. The Seller collects the goods from the Privileged Buyer at its own expense.
    6. The Privileged Buyer may not withdraw from the contract if the lack of conformity of the goods with the contract is insignificant.
    7. In the event of withdrawal from the contract, as referred to in this section (concerning goods), the Privileged Buyer shall immediately return the goods to the Seller at the Seller's expense, to the address ul. Bałdyka 9, 44-240, Żory, Poland. The Seller shall refund the price to the Privileged Buyer immediately, no later than within 14 days from the day of receiving the goods or proof of their dispatch.
    8. The Seller shall refund to the Privileged Buyer the amounts due as a result of exercising the right to a price reduction immediately, no later than within 14 days from the day of receiving the Privileged Buyer's statement on the price reduction.
  2. Out-of-court methods of handling complaints and pursuing claims
    1. The Seller informs the Consumer about the possibility of using out-of-court methods of handling complaints and pursuing claims. The rules for accessing these procedures are available at the offices or on the websites of entities authorized to out-of-court dispute resolution. The Consumer may use, among others:
      • the assistance of the relevant European Consumer Centre from the Network of European Consumer Centres. The Centres provide information about consumer rights and help resolve disputes in cross-border purchases. The assistance of European Consumer Centres is generally free of charge. A list of Consumer Centres appropriate for a given country can be found at: https://konsument.gov.pl/eck-w-europie/
      • the ODR (Online Dispute Resolution) platform, provided by the European Commission, available at: https://ec.europa.eu/consumers/odr
        - provided that the possibility of submitting complaints via the ODR platform expires on March 20, 2025.
      In addition, in the Republic of Poland, the following forms of support can be used:
      • mediation conducted by the territorially competent Voivodeship Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the procedure is free of charge. A list of inspectorates can be found here: https://uokik.gov.pl/kontakt-inspekcja-handlowa
      • the assistance of the territorially competent permanent amicable consumer court operating at the Voivodeship Inspectorate of Trade Inspection, to which an application for consideration of the case by an amicable court should be submitted. As a rule, the procedure is free of charge. A list of inspectorates is available at: https://uokik.gov.pl/kontakt-inspekcja-handlowa
    2. The preceding provision is for informational purposes and does not constitute an obligation for the Seller to use out-of-court dispute resolution methods.
    3. The use of out-of-court methods of handling complaints and pursuing claims is voluntary for both the Seller and the Consumer.
    4. The Consumer may additionally use the free assistance of the municipal or district consumer ombudsman.

III BUYERS OTHER THAN PRIVILEGED BUYERS

  1. To avoid doubt, the Seller notes that the provisions of § 11 sec. 7 apply to the Seller's liability to a Buyer other than a Privileged Buyer, related to a complaint.

§ 10 PERSONAL DATA

  1. The Seller is the administrator of personal data provided by the Buyer when using the Store. Detailed information regarding the processing of personal data by the Seller – including other purposes and legal bases for data processing, as well as data recipients – can be found in the privacy policy available in the Store – due to the principle of transparency, contained in the General Data Protection Regulation (EU) – "GDPR".
  • The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The basis for processing personal data in this case is:
    • a contract or actions taken at the Buyer's request, aimed at its conclusion (Article 6(1)(b) of the GDPR),
    • a legal obligation incumbent on the Seller, related in particular to accounting and product safety (Article 6(1)(c) of the GDPR), and
    • the legitimate interest of the Seller, consisting of processing data for the purpose of establishing, pursuing or defending possible claims (Article 6(1)(f) of the GDPR).
  • The provision of data by the Buyer is voluntary, but at the same time necessary to conclude the contract. Failure to provide data will make it impossible to conclude the contract in the Store.
  • The Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller ceases to be valid;
    2. the Seller's legal obligation to process the Buyer's data ceases;
    3. the possibility for the Buyer or Seller to pursue claims related to the contract concluded through the Store expires;
    4. the Buyer's objection to the processing of their personal data is accepted – if the basis for data processing was the Seller's legitimate interest
    – whichever applies in a given case.
  • The Buyer has the right to request:
    1. access to their personal data,
    2. their rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another controller
      as well as the right to:
    6. object at any time to the processing of data on grounds relating to the Buyer's particular situation – to the processing of personal data concerning him or her, based on Article 6(1)(f) of the GDPR (i.e., on the legitimate interests pursued by the Seller).
  • To exercise their rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
  • If the Buyer believes that their data is being processed unlawfully, the Buyer may lodge a complaint with the authority competent for personal data protection. In Poland, this is the President of the Personal Data Protection Office.

    • § 11 DISCLAIMERS

    1. It is forbidden for the Buyer to provide unlawful content.
    2. Each order placed in the Store constitutes a separate contract and requires separate acceptance of the Regulations. The contract is concluded for the duration and purpose of fulfilling the order.
    3. All contracts concluded based on these Regulations are subject to Polish law, subject to point 4.
    4. The choice of Polish law for contracts concluded under the Regulations with a Consumer does not derogate from or limit the Buyer's rights, which are granted to them under absolutely binding legal provisions applicable to the Consumer in situations where there is no choice of law. This means in particular that if the national provisions applicable to a given Consumer provide for broader protection than that resulting from these Regulations or Polish law – this broader protection shall apply.
    5. Contracts concluded based on the Regulations are concluded in Polish.
    6. In the event of any dispute with a Buyer who is not a privileged Buyer, related to a contract concluded through the Store, the competent court will be the court competent for the Seller's registered office.
    7. All liability of the Seller towards a Buyer who is not a privileged Buyer, arising from a contract concluded through the Store - to the extent permitted by law - is excluded.
    8. Regarding the use of the Store's website and its available functions, the Website Regulations, available in the Store, apply.

    Appendix No. 1 to the Regulations

    Below is a sample withdrawal form, which the Consumer or privileged Entrepreneur may, but does not have to, use:

    SAMPLE WITHDRAWAL FORM
    (this form should be completed and returned only if you wish to withdraw from the contract)

    Unregistered business MiCoreShop Bogumiła Rożek
    ul. Bałdyka 9, 44-240, Żory, Poland
    email address: 6micore6@gmail.com

    - I/We(*) ..................................................................... hereby inform/inform(*) about my/our withdrawal from the contract of sale of the following goods(*) / for the provision of the following service(*):

    ..............................................................................................................................................................................

    ..............................................................................................................................................................................<

    ..............................................................................................................................................................................

    - Date of contract conclusion(*)/receipt(*)

    ..............................................................................................................................................................................

    - Name and surname of the Consumer(s) / privileged Entrepreneur(s):

    ..............................................................................................................................................................................

    - Address of the Consumer(s) / privileged Entrepreneur(s):

    ..............................................................................................................................................................................

    ..............................................................................................................................................................................

    .............................................................................................
    Signature of the Consumer(s) / privileged Entrepreneur(s)
    (only if the form is sent in paper version)

    Date ............................................

    (*) Delete as appropriate.